Frequently Asked Questions

General / Account Websites Twitter Facebook Likes
  • What are points for?

    Traffup uses a points mechanism to help you grow your social network. You offer points to others as an incentive for them to view your websites, like your Facebook pages, follow your Instagram profile and like your Instagram posts.

  • Why do people unsubscribe my channel?

    Please understand that Traffup simply provides a service for users to promote their YouTube channels (and other social networks) in front of thousands of other users.

    People view and subscribe to other channels and in the process receive points that help them promote their own channel. Neither we can persuade anybody to follow any particular channel nor we can force anybody to continue following any channel. Plus, YouTube also removes (deletes) accounts of users that abuse their system by aggressive subscribing and unsubscribing and this is also the reason you see some unsubscribes every day.

    Now we understand that some users misuse Traffup and unsubscribe as soon as they receive points but, rest assured, we take strict action against all the system abusers.

  • Why does the system redirects me back to the login page every time I try to login?

    It is because cookies are disabled in your web browser. You will need to enable cookies in your web browser to access your account on Traffup.

  • I did not receive the verification email. How can I activate my account?

    Emails from Traffup may arrive in your JUNK or SPAM folder. Please check your SPAM folder and mark our emails as safe or not spam to receive them in your Inbox. In case there is no email in your SPAM folder, please submit a support ticket.

  • How do I report a listing (Website, Twitter profile, Tweet, Facebook Page)?

    Please use the reporting tool next to every listing to report an inappropriate records/listings.

  • How can I delete my Traffup account?

    Please submit a support ticket and your account will be deleted within 24 hours.

  • What does the service cost me?

    Nothing. It's free! But you need to have points in your account for you to promote your websites, Twitter profile and Facebook pages. To earn points, you can visit websites, follow Twitter users, do retweets, like Facebook pages or refer your friends or visitors to Traffup. You also have the option to purchase points if you want to, but everything is essentially free.

  • How can I purchase points?

    You can purchase points on the Buy Points page when you're logged in. All purchases are processed securely by PayPal. The points purchased will appear in your account immediately.

  • Can I purchase points without a PayPal account?

    Yes. Though payments are processed by PayPal, you do not need a PayPal account to make the payment. You can use your credit card on PayPal website to make the payment.

  • I made a payment using eCheque but why has the points not assigned to my account?